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FAQs
Frequently asked questions for creators and viewers.
- Can I change the currency for transactions?
- I requested a payment, but I only received £10.00. Why is that?
- Is profanity or explicit language allowed in comments?
- What is the maximum number of viewers allowed for live streams?
- Is it possible to upload content or livestream in portrait format?
- Is it possible to restore any of my past events from archive?
- What is the new subscription model on Lounges.tv
- What content is included in the subscription?
- Can creators set their own subscription prices?
- How does Lounges 's revenue share work for subscriptions?
- How quickly do creators get paid?
- What makes Lounges different from competitors like Patreon and Substack?
- Can creators offer premium content outside the subscription model?
- How does subscription pricing work for existing subscribers if the price changes?
- Are there any limits on the amount of content a subscriber can access?
- Can creators access subscriber data?
- How can fans subscribe to their favourite creators?
- Are there any restrictions on the type of content allowed on Lounges?
- What payout methods are available for creators to get the money?
- Is my data secure and compliant with privacy laws?
Subscriptions
- What happens if a subscriber cancels their subscription?
- How do we handle subscription renewals, failed payments, or payment disputes?
- Are there any pricing restrictions or suggested guidelines?
- What happens if the creator does not create content often enough?
- What specific data will creators have access to about me?
- How can creators download my data?
- Will I have a dedicated dashboard to manage my subscription?
- Will I see any benefits if I’m a long-term subscriber?
- What happens if I decide to cancel my subscription?
- What happens if a creator changes their subscription price?
- Will I be notified when a creator gains a new subscriber?
- Will I receive notifications about live streams or new content drops?
- What happens if a creator deletes their account or content?
- What happens if my card payment fails on a monthly payment?
- Can I pay annually to save money?
- Will more features be added to subscriptions?
- Do I get access to everything when I subscribe?