Guidelines for your One2One with a Fan
The One2One feature facilitation will be managed by our customer service team outlined in the following steps:
Step 1
Your fan requests the One2One by clicking the request tab located on your profile making sure they complete the details outlined on the request form before they submit. You can find out more about how this works here:
Step 2
When the request is received by the team will contact you to discuss details such as date, time and suggested price to confirm if you are happy to proceed and continue to liaise between you and the fan until a mutual agreement has been reached.
Step 3
Once an agreement has been reached for the One2One session our team will set up a session on your Lounges.tv profile, set the price that has been agreed and share the payment link for the fab to pay.
Step 4
Once the payment is confirmed our team will share the event link and instructions with your fan.
Step 5
You will receive the email confirmation with the details, please see here how the actual session will work.
If you are still encountering issues or would like to leave any feedback on this article, feel free to get in touch.