Having problems to login or issues with your password?
How to:
1. Click the 'Sign Up/Log In' button in the header on the top right corner:
2. Enter the email address you created your account with or Log In using Google, Facebook or Apple.
Once you have entered your email, you will then have the opportunity to enter your password. Once entered click "Continue" and you will be logged into the platform. Please remember to save your password and keep a note of it somewhere safe!
I forgot my password
If you've forgotten your Lounges password, don't worry! You can reset it by following these steps:
- Click on "Forgotten your password?"
- The platform will prompt you to enter your email address, please ensure you are using the email address you initially signed up with, or you may have used your social accounts. To avoid creating multiple accounts, please remember to use the same method as you have originally signe up ;-)
- Once you provide this information, you will receive a 6 digit code to your email, this may take a minute to come through, the code is a security step to confirm your email address with the platform, once this has been entered you will be able to change your password.
Should you not receive the code, please check your spam or junk folder or wait a few minutes. If the issues persists, contact us here
Still having trouble logging in?
You might’ve signed up before using your Apple ID, Facebook, or Google account. Try checking those first before creating a new account — this could be why some of your events aren’t showing up in your dashboard.
If you are still encountering issues or would like to leave any feedback on this article, feel free to get in touch.